Guest Experience Admin & Front Desk Specialist

Equity LifeStyle Properties, Inc.; Cedar Point (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Cedar Point, NC is looking for an Administrative Assistant to support front desk operations and guest services.

The role emphasizes friendly customer service, accurate payment processing, and coordination with the Property Manager to maintain exceptional guest and resident experiences.

You will handle reports and maintenance requests to keep office efficiency and resident satisfaction high.

Qualifications

• High school diploma or equivalent is required.
• 1+ years in customer service with strong interpersonal skills.
• Excellent organizational skills and attention to detail.
• Able to learn new computer systems.

Responsibilities

• Act as the property liaison, providing guests and residents information in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance requests to improve office efficiency.
• Collaborate with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts professionally.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Cedar Point, NC is looking for an Administrative Assistant to support front desk operations and guest services.

The role emphasizes friendly customer service, accurate payment processing, and coordination with the Property Manager to maintain exceptional guest and resident experiences.

You will handle reports and maintenance requests to keep office efficiency and resident satisfaction high.