Residential Window & Door Service Technician - Onsite

Confidential Recruiting Partners; Littleton (MA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental, Vision

401(k) with Company Match

Tuition Reimbursement

Flexible Spending Account (FSA)

Paid Short-Term Disability

Employee Assistance Program (EAP)

Company vehicle provided

Job summary

Confidential Recruiting Partners recruits a Window & Door Service Technician to visit residential locations across the local service region, diagnose issues, perform repairs, and uphold high customer service standards.

The role requires hands-on experience with windows and doors, strong problem-solving abilities, and a valid driver’s license. Travel occurs within the local area, with a standard weekday schedule and no visa sponsorship or relocation assistance.

Qualifications

• Valid driver's license with a clean driving record.
• 2+ years of experience performing repairs, troubleshooting, or installations related to windows/doors.
• Knowledge of residential windows and doors.
• Ability to lift and move materials weighing up to 100 pounds.
• Willingness to travel to local customer locations.

Responsibilities

• Maintain company vehicle inventory, tools, and materials.
• Collect payment for service work when required.
• Communicate service updates and findings with internal teams.
• Coordinate replacement parts and document service activities.
• Deliver exceptional customer service and maintain customer relationships.
• Follow safety procedures and keep a clean work environment.
• Complete repairs and replacements using hand and power tools.
• Inspect, diagnose, and repair windows, doors, and related building products at customers’ homes.
• Troubleshoot issues and identify product defects or installation concerns.
• Communicate findings and recommendations clearly with homeowners.

Skills

Problem-solving

Customer service

Communication

Valid driver's license

Independence

Education

All education levels considered

Tools

Hand and power tools

Job description

Confidential Recruiting Partners recruits a Window & Door Service Technician to visit residential locations across the local service region, diagnose issues, perform repairs, and uphold high customer service standards.

The role requires hands-on experience with windows and doors, strong problem-solving abilities, and a valid driver’s license. Travel occurs within the local area, with a standard weekday schedule and no visa sponsorship or relocation assistance.