Field Window & Door Service Technician - Install & Repair

Renewal by Andersen LLC; Greenwood (DE); On-site; USD 3,733,000 - 4,133,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Tuition Reimbursement

401k match up to 6%

Paid Time Off

Paid Holidays

Paid Volunteer Time

Teammate Assistance Plan

Job summary

Renewal by Andersen LLC is seeking a service technician to perform assessments and repairs on windows and doors at customers' homes. You will evaluate installations, ensure proper operation, and travel to job sites to service our products.

The role emphasizes strong customer service, organization, and the ability to install a window or door from start to finish, including trim work. A valid US driver’s license is required; benefits include medical, dental, vision, 401(k) with match, PTO,

Qualifications

• Experience as a service technician or finish carpenter preferred.
• Excellent customer service and communication skills.
• Highly organized and comfortable with Apple products.
• Ability to install a window or door from start to finish, including trim work.
• Valid US Driver’s License.

Responsibilities

• Perform assessments and services based on job site evaluations for windows and doors that need attention, whether it is due to installation or manufacturing.
• Understand correct installation process and proper functioning of windows and doors for evaluation.
• Resolve service calls accurately and efficiently.
• Travel to customers' homes to assess and repair our products.
• Fill out appropriate warranty paperwork and submit in a timely manner.

Skills

Service technician experience

Finish carpentry

Customer service

Communication skills

Organized

Apple products familiarity

Window/door installation start to fin

Driver's license

Tools

Apple products

Job description

Renewal by Andersen LLC is seeking a service technician to perform assessments and repairs on windows and doors at customers' homes. You will evaluate installations, ensure proper operation, and travel to job sites to service our products.

The role emphasizes strong customer service, organization, and the ability to install a window or door from start to finish, including trim work. A valid US driver’s license is required; benefits include medical, dental, vision, 401(k) with match, PTO,