Residential Warranty Coordinator | Construction Tech

Homebound; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

A leading residential construction firm is seeking a Warranty Coordinator based in Dallas or Houston. The role involves managing all post-construction warranty activities, including administering claims and coordinating repairs. Ideal candidates will have construction knowledge and strong customer service skills, with 2-4 years of experience preferred. This role offers a unique opportunity to improve homeowner experience, and emphasizes keeping high-quality resolutions aligned with company standards.

Qualifications

• 2-4 years prior experience in residential construction, warranty administration, customer service, or a related field preferred.
• Experience working with subcontractors and service scheduling strongly preferred.
• Construction-related training or certifications are a plus.

Responsibilities

• Process, track, and manage homeowner warranty claims using Homebound’s proprietary technology platform.
• Serve as the primary point of contact for homeowners regarding warranty questions and claim status.
• Coordinate warranty repairs with trade partners and internal teams.

Skills

Customer service skills

Organizational skills

Communication skills

Construction knowledge

Time-management skills

Education

High school diploma or equivalent

Job description

A leading residential construction firm is seeking a Warranty Coordinator based in Dallas or Houston. The role involves managing all post-construction warranty activities, including administering claims and coordinating repairs. Ideal candidates will have construction knowledge and strong customer service skills, with 2-4 years of experience preferred. This role offers a unique opportunity to improve homeowner experience, and emphasizes keeping high-quality resolutions aligned with company standards.