Residential Manager

New Haven; Provo (UT); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Mastery Program

Medical, Dental & Vision Insurance

Paid Parental Leave

Life & Disability Coverage

401(k) with Company Match

PTO & Holidays

EAP

Job summary

New Haven in Utah is seeking a compassionate residential treatment program leader for adolescent girls. You will direct and support mentors and supervisors in your house, oversee hiring and training, and ensure safety and therapeutic plan implementation.

The role emphasizes teamwork, community outreach with families, and maintaining a welcoming, well-run environment. Requires 2 years in a residential setting; 21+ with a valid license; commitment to trauma-informed care and strong communication.

Qualifications

• 2 years of experience in a residential treatment center or similar environment.
• Must pass a drug screen and criminal background check.
• Must be at least 21 years old with a valid driver’s license and a clean driving record.

Responsibilities

• Direct and manage mentors and supervisors in your house, fostering a supportive and effective team.
• Reward employees for exceptional work and delegate responsibilities to keep the team running smoothly.
• Collaborate with HR to hire the best talent, provide thorough orientation for new hires, and offer ongoing training.
• Conduct regular evaluations, provide constructive feedback, and discipline staff as needed.
• Join weekly treatment team meetings, conduct safety drills, manage budgets, and ensure your house is clean and welcoming.
• Keep parents updated on their child’s progress, needs, and expectations through frequent communication.
• Execute treatment team decisions to ensure the best therapeutic outcomes for our students.

Skills

Residential treatment experience

Leadership

Communication

De-escalation

CPR First Aid

Education

Bachelor’s degree in related field

Job description

Overview

Pay: $57,000 to $62,000 per yearSchedule: Mon-Fri 9am-5pm

Location: Spanish Fork, UT

Are you passionate about making a difference in the lives of adolescent girls? Are you studying or have a background in psychology, social work, behavioral science, or a related field? JoinNew Haven, a leading residential treatment center, and become a vital part of a mission-driven team dedicated to healing and transformation.

New Haven serves adolescent girls (ages 13–17) and their families through trauma-informed, relationship-based care. With campuses in Spanish Fork and Saratoga Springs, we offer a warm, home-like setting that blends therapeutic support with accredited academics. Our focus areas include trauma recovery, family systems, emotional regulation, and mental health.

Responsibilities

• Lead and Inspire:Direct and manage mentors and supervisors in your house, fostering a supportive and effective team.
• Recognize Excellence:Reward employees for exceptional work and delegate responsibilities to keep the team running smoothly.
• Hire and Train:Collaborate with HR to hire the best talent, provide thorough orientation for new hires, and offer ongoing training.
• Evaluate and Support:Conduct regular evaluations, provide constructive feedback, and discipline staff as needed.
• Participate and Communicate:Join weekly treatment team meetings, conduct safety drills, manage budgets, and ensure your house is clean and welcoming.
• Connect with Families:Keep parents updated on their child's progress, needs, and expectations through frequent communication.
• Implement Therapeutic Plans:Execute treatment team decisions to ensure the best therapeutic outcomes for our students.

Qualifications

• Preferred: 2 years of experience in a residential treatment center or similar environment.
• Bachelor’s degree in a related field preferred, not required.
• Must be at least 21 years old with a valid driver’s license and a clean driving record.
• Must pass a drug screen and criminal background check.
• Strong communication skills and ability to build healthy relationships.
• Skilled in de-escalation, CPR, and First Aid.
• Able to model and teach positive values.

Benefits

• Access to an established Mastery Program that offers professional and financial opportunities for professional growth.
• Medical, Dental & Vision Insurance– Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave– Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage– Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match– Retirement savings with matching contributions after eligibility period.
• PTO & Holidays– Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP)– Free, confidential support for life’s challenges.

New Haven is an Equal Employment Opportunity Employer.We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

New Haven does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities. #LI-AD2