Residential Shift Supervisor - 2nd Shift (Trauma-Informed)

The Youth Counselor; Hartford (CT); On-site; USD 27,000 - 39,000; Full time

Job summary

The Village for Families & Children is seeking a Shift Supervisor for the Eagle House on the 2nd shift (Tue–Sat, 2:30pm–11pm) in Greater Hartford. Starting wage is $24 per hour with a $1.50 shift differential for hours 3pm–7am.

The role supervises direct care staff in a 24-bed residential facility for youth 6–12 and supports trauma-informed care. You will lead on-shift operations, coordinate youth programming, training, and safety, while ensuring staffing coverage and high-quality care in a

Qualifications

• Bachelor’s Degree or Associate Degree strongly preferred; High School diploma is required.
• Ability to give and receive constructive feedback in a solution-oriented manner.
• Make quick decisions and use problem solving to ensure smooth operations.
• Physically able to supervise groups of children and perform interventions if required; move freely.
• Role models professionalism in communication and behavior, including attendance, punctuality, and confidentiality.

Responsibilities

• Serve as a co-crisis leader alongside the on-shift nurse to ensure safe, effective responses during critical incidents.
• Oversee daily shift operations, including the coordination and delivery of youth programming.
• Manage shift staffing, including scheduling and securing coverage for call-outs to maintain appropriate ratios.
• Participate in a rotating on-call schedule with fellow Shift Supervisors to support staffing, program needs during off-hours (additional stipend provided).
• Maintain organized, safe, and well-functioning common areas, while supporting departmental procedures and environmental safety.
• Provide on-the-floor training, coaching, and professional development for direct care staff.
• Deliver direct care to youth as needed to maintain staffing ratios and ensure quality support.
• Monitor and enforce adherence to program policies, procedures, and documentation standards.
• Collaborate with a multidisciplinary team to support youth well-being.

Skills

Feedback skills

Decision making

Physical ability

Professionalism

Education

Bachelor’s or Associate degree preferred; HS diploma required

Job description

The Village for Families & Children is seeking a Shift Supervisor for the Eagle House on the 2nd shift (Tue–Sat, 2:30pm–11pm) in Greater Hartford. Starting wage is $24 per hour with a $1.50 shift differential for hours 3pm–7am.

The role supervises direct care staff in a 24-bed residential facility for youth 6–12 and supports trauma-informed care. You will lead on-shift operations, coordinate youth programming, training, and safety, while ensuring staffing coverage and high-quality care in a