Shift Supervisor -2nd shift-Eagle House (Tues-Sat 2:30pm-11pm)

The Village for Families & Children; Hartford (CT); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

The Village for Families & Children in Hartford, CT seeks a Shift Supervisor for a 24-bed residential psychiatric program serving youth ages 6-12. You will supervise direct care staff, coach a trauma-informed team, and ensure smooth shift operations while maintaining safety and program integrity.

You will co-crisis lead with the on-shift nurse, coordinate youth programming, manage staffing, and participate in on-call coverage with an additional stipend.

Qualifications

• Demonstrates ability to give and receive constructive feedback in a solution-focused way.
• Makes quick, sound decisions and uses problem solving to keep operations smooth.
• Physically able to supervise groups of children and intervene if needed; move freely as required.
• Models professionalism in communication, attendance, punctuality, dress, confidentiality and accountability.

Responsibilities

• Serve as a co-crisis leader with the on-shift nurse to manage critical incidents.
• Oversee daily shift operations and coordinate youth programming.
• Manage staffing, scheduling, and coverage to maintain appropriate ratios.
• Participate in a rotating on-call schedule with other Shift Supervisors; on-call stipend provided.
• Maintain safe, organized common areas and adhere to procedures and safety standards.
• Provide on-the-floor training, coaching, and professional development for direct care staff.
• Deliver direct care to youth as needed to maintain staffing ratios and support.
• Monitor and enforce compliance with program policies and documentation standards.
• Collaborate with a multidisciplinary team to support youth well-being.

Skills

Feedback

Decision making

Physical ability

Professionalism

Education

Education requirements

Job description

Job Description

Put your passion to work as a Shift Supervisor at The Village for Families & Children!

Put your passion to work as a Shift Supervisor at The Village for Families & Children!

Our Mission

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission to build a community of strong, healthy families who protect and nurture children by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you're joining an organization that's just as committed to your success as we are to those we serve.

https://thevillage.org/careers/

Starting salary: $24 per hour plus $1.50 shift differential for all hours worked between 3pm and 7am.

Schedule:Tuesday-Saturday (2:30pm-11pm) 8.5 hour work day with .5 unpaid break built in during the shift

Job Summary

The Shift Supervisor works within a 24-bed residential psychiatric treatment facility for children ages 6-12. The Shift Supervisor is responsible for supervising, coaching and overseeing direct care staff on shift, ensuring a trauma-informed team approach and overseeing smooth shift operations

Key Responsibilities

• Serve as a co-crisis leader alongside the on-shift nurse to ensure safe, effective responses during critical incidents.
• Oversee daily shift operations, including the coordination and delivery of youth programming.
• Manage shift staffing, including scheduling and securing coverage for call-outs to maintain appropriate ratios.
• Participate in a rotating on-call schedule with fellow Shift Supervisors to support staffing, program needs during off-hours (additional stipend provided for on-call work).
• Maintain organized, safe, and well-functioning common areas, while supporting departmental procedures and overall environmental safety.
• Provide on-the-floor training, coaching, and professional development for direct care staff.
• Deliver direct care to youth as needed to maintain staffing ratios and ensure quality support.
• Monitor and enforce adherence to program policies, procedures, and documentation standards.
• Collaborate effectively as part of a multidisciplinary team to support the overall success and well-being of youth

Required Experience

EDUCATION REQUIREMENTS

• Bachelor's Degree or Associates Degree strongly preferred; High School diploma is required.

Qualifications

• Ability to give and receive constructive feedback in a solution orientation manner.
• Make quick decisions and use problem solving to ensure smooth operations.
• Physically able to perform the essential functions of the position, with or without reasonable accommodations, i.e. must be able to supervise groups of children and perform physical intervention if required; must be able to move freely from place to place without restriction.
• Role models professionalism in communication and behavior (good attendance and punctuality, timeliness for meetings, adherence to dress code, respectful, clear and timely communication, follow-through, confidentiality, accountability, integrity

All Shift Supervisors in the Residential and School programs are required to obtain and maintain the following certifications

• Certification Timeframe Therapeutic Crisis Intervention (TCI) Within 1 month of hire
• First Aid / CPR Within 1 month of hire
• Public Service License (PSL)/V Endorsement Within 2 months of hire DCF Medication Certification Within 6 months of hire

Benefits

As a Village employee, you should feel confident that your health and well-being is one of our highest priorities.

The Village offers a comprehensive flexible benefits package designed to aid in the health and well-being of our employees and their dependents.

https://thevillage.org/careers/our-benefits/

Keyword: Shift supervision Staff oversight Guiding and teaching youth Role modeling Relational approach Trauma-informed care Strength-based practice Cultural competence Client safety Individual goals