Residential Services Manager — Lead & Coordinate Care

ViaQuest

Bethesda (OH)

On-site

USD 45,000 - 55,000

Full time

2 days ago

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Benefits offered by this job

Paid training

Benefits package including medical,视on

401k

Job summary

ViaQuest Residential Services is hiring for a Full Time On-Call position in Ohio. The role involves coordinating services for individuals with developmental disabilities and ensuring quality community engagement.

Responsibilities include supervising staff, managing schedules, and maintaining strong communication with families, guardians, and county partners. A strong emphasis on customer service and behavioral support strategies is required.

Qualifications

High school diploma or GED required with 3 years in developmental disabilities.
Bachelor's or Master's degree in a related field preferred or required.
Strong customer service and communication skills are essential.

Responsibilities

Ensure individuals receive quality services and participate in the community.
Coordinate and manage services for individuals served, including medical appointments and activities of daily living.
Use behavioral health interventions to improve outcomes for individuals served.
Assist in developing and implementing behavior support strategies and assess effectiveness.
Collaborate with the service team to ensure effective communication and customer service.
Supervise Direct Support Professionals and ensure they are trained adequately.
Monitor staffing hours to ensure coverage for all shifts.
Provide excellent service to individuals, families/guardians, and the county board.