Residential Services Manager

Better-Community-Living-Inc; New Bedford (MA); On-site; USD 53,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Tuition assistance

401k retirement plan

Life insurance

Job summary

Better Community Living (BCL) in New Bedford, MA, seeks a hands-on Residential Manager to lead staff, supervise program operations, and coordinate resident training and services for adults with developmental disabilities. This role directly supports individuals in a residential home setting and requires collaboration with families, DDS, and community partners.

The position emphasizes supervison, data reporting, financial oversight, and adherence to safety standards.

Qualifications

• 3-5 years residential DDS program management experience, including prior direct support staff supervision preferred.
• 3-5 years work experience and knowledge of intensive behavior plans and behavioral intervention.
• 3-5 years work experience with individuals having developmental disabilities with medical issues, high risk behaviors and complex behavior plans.
• First Aid, CPR, MAP, CPI recertification or training provided.
• Intermediate computer and email knowledge.

Responsibilities

• Foster open and supportive communication with consumers, families, DDS, Guardians and other community organizations and agencies.
• Oversee all consumer medical, medication and health issues.
• Provide and ensure communication of medical and health issues to staff, agency nurses, and families.
• Administrative responsibilities include scheduling and time reporting, financial management, coordination of community activities, family member interaction, and record keeping and reporting.
• Monitor staff performance management, including evaluations and developmental plans and disciplinary actions.
• Routinely review and ensure completion of all required daily, bi-weekly, monthly, quarterly and annual reports as scheduled.
• Maintain and organize all data collection, medical behavioral and other documentation per procedures and DDS policies.
• Coordinate all aspects of consumer and program financial procedures and ensure proper expenditures.
• Oversee maintenance of the location and vehicles, safety, and OSHA compliance.

Skills

Residential program management

Staff supervision

Communication

Behavioral intervention

Medical issues handling

Tools

MAP training

CPI training

First Aid

CPR

Job description

Better Community Living (BCL) in New Bedford, MA, seeks a hands-on Residential Manager to lead staff, supervise program operations, and coordinate resident training and services for adults with developmental disabilities. This role directly supports individuals in a residential home setting and requires collaboration with families, DDS, and community partners.

The position emphasizes supervison, data reporting, financial oversight, and adherence to safety standards.