Residential Program Manager

Bridgewell; Lynn (MA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Birthday off

Professional development

On-call compensation

Job summary

Bridgewell in Lynn, MA seeks a Residential Manager to oversee a community home for people served, ensuring quality of care and smooth daily operations.

You will supervise staff, manage budgets, coordinate training, and monitor clinical needs while collaborating with families to support independence and well-being.

The role requires strong leadership, compliance with DDS/CARF, and a commitment to dignity and person-centered care.

Qualifications

• Bachelor's degree preferred or equivalent direct care experience.
• Experience in supervisory roles is required.
• Knowledge of clinical needs and regulations is essential.

Responsibilities

• Ensure quality of care and accreditation standards.
• Manage staffing, scheduling, and staff hiring.
• Lead monthly staff supervision and team meetings.
• Conduct performance evaluations and address concerns.
• Maintain certifications and training requirements.
• Oversee program budget and expenses.
• Coordinate transportation, safety, and facilities.

Skills

Leadership

Staff supervision

Conflict resolution

DDS regulations

Behavior management

Teamwork

Prioritization

Delegation

Coaching

Written communication

Diversity & inclusion

Computer skills

PPS certification

PABC certifications

First Aid/CPR

Driver's license

Van driving

Education

Bachelor's degree (preferred)

Associate's degree (2+ yrs)

High school diploma (3-5 yrs direct care)

Supervisory experience (1-2 yrs)

Tools

MS Office

Data management systems

Job description

Bridgewell in Lynn, MA seeks a Residential Manager to oversee a community home for people served, ensuring quality of care and smooth daily operations.

You will supervise staff, manage budgets, coordinate training, and monitor clinical needs while collaborating with families to support independence and well-being.

The role requires strong leadership, compliance with DDS/CARF, and a commitment to dignity and person-centered care.