Residential Service Manager: Lead Pest Techs & Customers

Sigma Gamma Rho Sorority, Inc; Georgia; On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Job summary

Terminix is seeking a Service Manager to lead Pest Technician teams in a local branch, ensuring safe, compliant and timely service delivery. You will supervise routes, coach staff, resolve customer concerns, and maintain inventory while upholding high customer satisfaction.

Ideal candidates have an associate degree, a valid driver's license, 1–2 years of related experience, and strong communication and problem-solving skills. Occasional outdoor work and safety focus are required.

Qualifications

• Associate degree required.
• Valid driver's license from state of residence.
• 1–2 years of related pest control/service experience is helpful.

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are completed.
• Ensure regulatory compliance and safety standards are met or exceeded.
• Respond to customer concerns, including cancellation requests.
• Inspect and evaluate the performance of Pest Technicians.
• Monitor and maintain inventory levels of pest control products.
• Facilitate continual training of local sales and service teams.

Skills

Leadership

Communication

Problem solving

Team motivation

Education

Associate degree

Job description

Terminix is seeking a Service Manager to lead Pest Technician teams in a local branch, ensuring safe, compliant and timely service delivery. You will supervise routes, coach staff, resolve customer concerns, and maintain inventory while upholding high customer satisfaction.

Ideal candidates have an associate degree, a valid driver's license, 1–2 years of related experience, and strong communication and problem-solving skills. Occasional outdoor work and safety focus are required.