Branch Service Manager: Lead Pest Tech Teams to Excellence

Terminix; Honolulu (HI); On-site; USD 60,000 - 80,000; Full time

Job summary

Terminix is seeking a Service Manager to lead and motivate our Pest Technician teams at the local branch level. You will drive service delivery, manage routes, and ensure customer satisfaction across residential accounts.

The role emphasizes coaching field staff, maintaining safety and regulatory compliance, and coordinating training and inventory to support high-quality service delivery.

Qualifications

• Associate’s degree required or equivalent.
• Valid driver’s license from state of residence.

Responsibilities

• Oversee daily pest tech routes and branch scheduling.
• Ensure regulatory compliance and safety standards are met.
• Address customer concerns including cancellations.
• Evaluate Pest Technicians’ performance.
• Monitor inventory of pest control products.
• Coordinate ongoing training for local teams.

Skills

Leadership

People management

Scheduling

Regulatory compliance

Safety standards

Customer service

Problem solving

Education

Associate degree

Bachelor’s degree preferred

Job description

Terminix is seeking a Service Manager to lead and motivate our Pest Technician teams at the local branch level. You will drive service delivery, manage routes, and ensure customer satisfaction across residential accounts.

The role emphasizes coaching field staff, maintaining safety and regulatory compliance, and coordinating training and inventory to support high-quality service delivery.