Residential Service Manager: Lead Pest Tech Team

Rentokil North America; United States; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Cell phone

Laptop

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Terminix in the United States is seeking a Service Manager to lead Pest Technician teams at local branches, ensuring outstanding service delivery and high customer satisfaction. You will monitor routes, maintain safety standards, and drive performance through training and coaching.

The role requires an associate’s degree, a valid driver’s license, and the ability to lead, problem-solve, and relate to customers and employees.

Qualifications

• Associate’s degree (a four year degree is highly desirable).
• Valid driver’s license from state of residence.
• 1–2 years related experience is helpful but not required.
• Willingness to relocate is highly desirable.
• Ability to lead and motivate others.
• Strong written and verbal communication skills.

Responsibilities

• Monitor branch scheduling and ensure pest tech routes are completed.
• Ensure regulatory compliance and safety standards are met or exceeded.
• Respond to customer concerns, including resolving cancellation requests.
• Inspect and evaluate the performance of Pest Technicians.
• Monitor and maintain inventory levels of pest control products.
• Facilitate continual training of local sales and service teams.

Skills

Leadership

Communication

Problem solving

Math aptitude

Education

Associate’s degree

Job description

Terminix in the United States is seeking a Service Manager to lead Pest Technician teams at local branches, ensuring outstanding service delivery and high customer satisfaction. You will monitor routes, maintain safety standards, and drive performance through training and coaching.

The role requires an associate’s degree, a valid driver’s license, and the ability to lead, problem-solve, and relate to customers and employees.