Residential Service Dispatcher & Admin Coordinator

Seer Group; Boise (ID); On-site; USD 23,000 - 32,000; Full time

Job summary

Western Heating and Cooling in Boise, ID is seeking a Residential Dispatcher / Service Admin to manage the day-to-day operations of the service department and help meet company objectives.

The role includes dispatching, backend service administration, supervising technicians, and collaborating with team members. It also offers overtime opportunities and potential on-call evenings and weekends in a full-time capacity.

Qualifications

• Experience in dispatch or service admin roles is a plus.
• Strong organizational and communication skills.
• Ability to multitask and coordinate with multiple teams.

Responsibilities

• Daily Dispatch: manage day schedule to ensure technicians and clients are prepared for jobs.
• Service Admin: perform backend tasks to keep the department running efficiently.
• Supervision: oversee technicians to ensure compliance with policies.
• Team Collaboration: work with technicians, leads, and office staff.
• Continued Education: stay updated on industry practices and training.
• Other Duties as Assigned

Job description

Western Heating and Cooling in Boise, ID is seeking a Residential Dispatcher / Service Admin to manage the day-to-day operations of the service department and help meet company objectives.

The role includes dispatching, backend service administration, supervising technicians, and collaborating with team members. It also offers overtime opportunities and potential on-call evenings and weekends in a full-time capacity.