Service Admin & Dispatch Coordinator

Performance Heating And Air Conditioning, Inc.; Kent (WA); On-site; USD 45,000 - 60,000; Full time

Job summary

Performance Heating And Air Conditioning, Inc. is seeking a Service Administrator to support the service department in daily operations.

The role includes handling purchase orders, inventory, invoicing, billing, and dispatch calls while delivering excellent customer service to both internal and external customers. The administrator will also renew and cancel contracts, generate preventative maintenance work orders, back up dispatch duties, and coordinate with the projects department on large

Responsibilities

• Assist service department with purchase orders, inventory, invoicing, billing, and dispatch calls.
• Provide complete customer service to internal and external customers.
• Assist with generating monthly preventative maintenance work orders.
• Renew and cancel contracts following established processes to ensure accurate cancellations.
• Back up all service dispatch duties.
• Receive purchase orders and verify accuracy.
• Coordinate with the projects department on large repair quotes and change-out requests.

Job description

Performance Heating And Air Conditioning, Inc. is seeking a Service Administrator to support the service department in daily operations.

The role includes handling purchase orders, inventory, invoicing, billing, and dispatch calls while delivering excellent customer service to both internal and external customers. The administrator will also renew and cancel contracts, generate preventative maintenance work orders, back up dispatch duties, and coordinate with the projects department on large