Residential Security Technician — Protect Homes, Sharpen Tech Skills

ADT; Los Angeles (CA); Híbrido; USD 29 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full benefits after 31 days

Medical/Dental/Vision + 401(k)

Paid vacation time

Tuition reimbursement

Career growth opportunities

Resumo da oferta

ADT seeks a Residential Service Technician to troubleshoot, configure, reconstruct, and program security and site automation solutions in homes and small businesses. The role involves visiting customers at their premises to install and service systems, ensuring reliable protection and customer satisfaction.

Strong technical aptitude and a customer-focused mindset are essential, along with a valid driver's license and a high school diploma.

Qualificações

• Experience in security or service technician roles preferred.
• Strong technical aptitude for configuring and testing systems.
• Excellent verbal communication and customer facing skills.

Responsabilidades

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Conhecimentos

Service experience

Technical aptitude

Verbal communication

Customer focus

Driver's license

Formação académica

High School degree

Descrição da oferta de emprego

ADT seeks a Residential Service Technician to troubleshoot, configure, reconstruct, and program security and site automation solutions in homes and small businesses. The role involves visiting customers at their premises to install and service systems, ensuring reliable protection and customer satisfaction.

Strong technical aptitude and a customer-focused mindset are essential, along with a valid driver's license and a high school diploma.