Residential Security Technician: Troubleshooter & Installer

ADT; Largo (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Full benefits after 31 days

Casual, energetic work environment

Medical, Dental, Vision, 401(k) with 


Paid vacation time

Tuition reimbursement and referralBonu

Coaching and career growth

Job summary

ADT is seeking a Residential Service Technician to diagnose, configure, and program existing security and site automation solutions. You will visit customers’ homes or businesses to install, service, and troubleshoot systems, ensuring reliability and customer satisfaction.

The role requires service experience, strong technical aptitude, and excellent communication, plus a valid driver’s license. This full-time position offers comprehensive benefits and growth opportunities within a dynamic team.

Qualifications

• Service experience required and recommended.
• Strong technical aptitude for troubleshooting and configuration.
• Clear verbal communication with customers and team.
• Customer-focused and driven to resolve issues.
• Ability to work in varying conditions and environments.
• Valid driver’s license required.
• High school degree or equivalent is expected.

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused

Thrive in uncertainty

Valid driver’s license

High School degree

Education

High School degree

Job description

ADT is seeking a Residential Service Technician to diagnose, configure, and program existing security and site automation solutions. You will visit customers’ homes or businesses to install, service, and troubleshoot systems, ensuring reliability and customer satisfaction.

The role requires service experience, strong technical aptitude, and excellent communication, plus a valid driver’s license. This full-time position offers comprehensive benefits and growth opportunities within a dynamic team.