Residential Security Technician - Hands-On Troubleshooter

CPI Security; Charleston (SC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

iPhone

iPad

Paid training

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO

Educational assistance

Weekend off alternate

Job summary

CPI Security seeks a Residential Service Technician in Charleston, SC to troubleshoot and maintain security systems, ensuring issues are resolved quickly and accurately. This hands-on role rewards problem solving and customer service with performance-based pay.

You’ll perform home walk-throughs to optimize configurations and demonstrate system operations to customers, while maintaining safety and professionalism throughout engagements.

Qualifications

• High school diploma or equivalent; technical training is a plus.
• Strong sales skills with mechanical aptitude for troubleshooting and repairs.
• Excellent communication, customer service, and a safety-first mindset.
• Professional appearance and demeanor; alarm or telecom experience is a bonus.

Responsibilities

• Service and maintain residential security systems, troubleshooting.
• Perform home walkthroughs to determine optimal configurations and opportunities for additional protection.
• Communicate professionally with customers, connect systems to central monitoring, and provide demonstrations.
• Manage administrative tasks, prioritize safety, and maintain company tools and equipment efficiently.

Skills

Sales skills

Mechanical aptitude

Communication

Safety mindset

Education

High school diploma or equivalent

Technical training

Tools

Alarm systems experience

Job description

CPI Security seeks a Residential Service Technician in Charleston, SC to troubleshoot and maintain security systems, ensuring issues are resolved quickly and accurately. This hands-on role rewards problem solving and customer service with performance-based pay.

You’ll perform home walk-throughs to optimize configurations and demonstrate system operations to customers, while maintaining safety and professionalism throughout engagements.