Senior Commercial Security Field Technician

Security 101; Charleston (SC); On-site; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Paid holidays

PTO

Company vehicle

Cell phone and laptop provided

Job summary

Security 101 – Charleston is seeking a Commercial Security Service Technician to service and program commercial electronic security devices, including video systems, access control, and IP surveillance. The role requires hands-on work, on-site visits, and strong network troubleshooting skills.

Qualified candidates will have at least 3 years’ experience with access control, IP video systems, and intrusion alarms, plus a valid driver’s license.

Qualifications

• Minimum 3 years’ experience servicing and programming commercial access control, IP-based video systems and intrusion alarm systems.
• Minimum 3 years’ experience troubleshooting and programming networked access control and IP video systems on customer networks.
• Valid driver's license with clean MVR.
• Ability to work independently and resolve issues to customer satisfaction.

Responsibilities

• Servicing, troubleshooting, programming, and testing enterprise security systems with minimal supervision.
• Set up diagnostics and troubleshoot on a LAN; familiarity with WireShark and network scanning tools.
• Integrate systems using manufacturer SDKs or APIs where applicable.
• Provide excellent customer service and support on-site and remotely when needed.

Skills

Access control systems

IP video surveillance

Networking fundamentals

Problem solving

Customer service

Independent work

Driving license

Education

High School diploma or GED

Electronics training (preferred)

Tools

WireShark

LAN/network diagnostics tools

SDK/API integration

Job description

Security 101 – Charleston is seeking a Commercial Security Service Technician to service and program commercial electronic security devices, including video systems, access control, and IP surveillance. The role requires hands-on work, on-site visits, and strong network troubleshooting skills.

Qualified candidates will have at least 3 years’ experience with access control, IP video systems, and intrusion alarms, plus a valid driver’s license.