Commercial Security Technician – Install & Upsell Solutions

CPI Security; Raleigh (NC); On-site; USD 60,000 - 69,000; Full time

Benefits offered by this job

Vehicle provided

iPhone

iPad

Health, dental, vision

401(k) with company match

Job summary

CPI Security in Charlotte, NC is seeking a Commercial Security Service Technician to install and service our smart security solutions for commercial clients. You will educate customers on their systems, coordinate with colleagues, and maintain a high standard of service and safety throughout every job.

The role emphasizes customer satisfaction, professional presentation, and the ability to handle on-site challenges.

Qualifications

• High school diploma or equivalent; technical training is a plus.
• Strong sales skills with upselling and closing techniques.
• Excellent customer service and commitment to safety.
• Mechanical aptitude and ability to work independently or with a team.
• Positive attitude, professional appearance, and weekend flexibility.

Responsibilities

• Install commercial customers' new equipment or systems to meet expectations.
• Educate, train and demonstrate the customers on their new system.
• Coordinate with supervisor and other technicians to complete jobs.
• Maintain rapport with coworkers and customers and provide solutions.
• Stay current with industry changes and product developments.

Skills

Sales skills

Customer service

Mechanical aptitude

Teamwork

Weekend availability

Education

High school diploma

Electronics/Electrical/HVAC training

Tools

Company vehicle

iPhone

iPad

Job description

CPI Security in Charlotte, NC is seeking a Commercial Security Service Technician to install and service our smart security solutions for commercial clients. You will educate customers on their systems, coordinate with colleagues, and maintain a high standard of service and safety throughout every job.

The role emphasizes customer satisfaction, professional presentation, and the ability to handle on-site challenges.