Residential Security Upgrade Specialist — High Earnings

CPI Security; Charleston (SC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Aggressive pay with commissions

Fuel card provided

Company equipment provided

Paid training

401(k) match

Paid holidays & PTO

Job summary

CPI Security in Charleston, SC is seeking a Residential Upgrade Technician to service customers’ security systems and ensure accurate, timely issue resolution. This role blends hands-on installation with clear customer communication, driving satisfaction and long-term security outcomes.

You will perform home walkthroughs, configure systems, demonstrate operation, and meet performance goals. The position offers training, uncapped commissions, and comprehensive benefits.

Qualifications

• High School diploma or equivalent; electronics/electrical/HVAC/technical training is a plus.
• Strong up-selling and closing abilities.
• Schedule flexibility and weekend availability.

Responsibilities

• Upgrading residential security systems accurately and efficiently.
• Meeting or exceeding performance goals on a consistent basis.
• Performing home walkthroughs to determine optimal configurations and upsell opportunities.
• Keeping customers informed about the service process and potential wall drilling needs.
• Connecting in-home systems to the central monitoring system and demonstrating operation.
• Maintaining timely and accurate billing and payroll paperwork.
• Ensuring safety and preventing damage or loss of materials.

Skills

Sales skills

Customer service

Education

High School diploma or equivalent

Job description

CPI Security in Charleston, SC is seeking a Residential Upgrade Technician to service customers’ security systems and ensure accurate, timely issue resolution. This role blends hands-on installation with clear customer communication, driving satisfaction and long-term security outcomes.

You will perform home walkthroughs, configure systems, demonstrate operation, and meet performance goals. The position offers training, uncapped commissions, and comprehensive benefits.