Advanced Residential Security Technician

ADT Security Services; City of Rochester, Northern (NY, KY); Hybrid; USD 30,000 - 58,000; Full time

Job summary

ADT is seeking a Residential Service Technician to troubleshoot, configure, and program security and site automation solutions for homes and small businesses. You will work at multiple locations and collaborate with a service team to deliver reliable protection and peace of mind.

Key responsibilities include installing fire and CO detection systems, networking, hosted video, and access control, while following wiring and connection procedures.

Qualifications

• Service experience required.
• Demonstrates technical aptitude.
• Strong verbal communication skills.
• Customer focused with a service mindset.
• Ability to thrive in uncertainty.
• Valid driver''s license.
• Requires a high school degree or equivalent.

Responsibilities

• Troubleshoot, configure, reconstruct and program existing security and site automation solutions.
• Service fire and CO detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused mindset

Thrives in uncertainty

Valid driver's license

High School degree or equivalent

Education

High School degree or equivalent

Job description

ADT is seeking a Residential Service Technician to troubleshoot, configure, and program security and site automation solutions for homes and small businesses. You will work at multiple locations and collaborate with a service team to deliver reliable protection and peace of mind.

Key responsibilities include installing fire and CO detection systems, networking, hosted video, and access control, while following wiring and connection procedures.