Residential Security Service Technician

ADT Security Services; Louisville (KY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation

Tuition reimbursement

Employee referral bonuses

Job summary

The Residential Service Technician at ADT is a troubleshooter and service expert responsible for alleviating customer concerns regarding security systems. You will advise customers and the care center on system status and inspection progress.

Key responsibilities include testing, repairing, and configuring fire and security solutions, reading blueprints and plans, and coordinating with authorities when needed. A high school diploma and 2+ years’ ADT experience are required.

Qualifications

• High school diploma or GED.
• Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
• Ability to read building electrical and sprinkler plans as required for clearing equipment trouble.

Responsibilities

• Troubleshoot, configure, reconstruct and program existing security and site automation solutions.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

Skills

Excellent communication

Read building plans

Physical ability

Valid driver’s license

Education

High school diploma or GED

Job description

The Residential Service Technician at ADT is a troubleshooter and service expert responsible for alleviating customer concerns regarding security systems. You will advise customers and the care center on system status and inspection progress.

Key responsibilities include testing, repairing, and configuring fire and security solutions, reading blueprints and plans, and coordinating with authorities when needed. A high school diploma and 2+ years’ ADT experience are required.