Residential Service Technician: Troubleshooter & Installer

ADT; San Jose (CA); On-site; USD 32,000 - 58,000; Full time

Benefits offered by this job

Full health benefits

Casual work environment

Medical, Dental, Vision

401(k) with employer match

Paid vacation

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

The Residential Service Technician at ADT is a troubleshooter and service expert who helps customers by diagnosing and repairing security systems, reading blueprints, and coordinating inspections with appropriate agencies when needed.

You will service fire and carbon monoxide detection, networking, hosted video, and access control, following wired and wireless procedures and testing signals to ensure reliable operation.

Qualifications

• High school diploma or GED required.
• Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
• Excellent communication skills required.
• Able to read building electrical and sprinkler plans."
• Valid driver’s license required.

Responsibilities

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair or replace inoperative equipment and test for operation.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.

Skills

Excellent communication

Read electrical plans

Read sprinkler plans

Physical stamina

Valid driver's license

Education

High school diploma or GED

Job description

The Residential Service Technician at ADT is a troubleshooter and service expert who helps customers by diagnosing and repairing security systems, reading blueprints, and coordinating inspections with appropriate agencies when needed.

You will service fire and carbon monoxide detection, networking, hosted video, and access control, following wired and wireless procedures and testing signals to ensure reliable operation.