Residential Security & Home Automation Tech

ADT Security Services; West Chatsworth (CA); On-site; USD 29,000 - 48,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Paid vacation

Tuition reimbursement

Referral bonuses

Career growth

Job summary

ADT Security Services in California is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program security and site automation solutions for homes.

You will test system signals, validate communications with central monitoring, and act as a customer service champion by helping clients understand the protection in their home.

This role requires a high school degree, a valid driver's license and hands-on service experience in a fast-paced environment.

Qualifications

• High School degree or equivalent.
• Valid driver's license.
• Service experience in security or related field.
• Technical aptitude.
• Strong verbal communication.
• Customer-focused mindset.
• Thrives in uncertain situations.

Responsibilities

• Troubleshoot, configure, reconstruct and program security and site automation solutions.
• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Test and validate system signals/communication with central monitoring to properly establish service.
• Deliver customer-focused service and explain protection to homeowners.

Skills

Driver's license

Service experience

Technical aptitude

Verbal communication

Customer focus

Adaptability

Education

High School degree

Job description

ADT Security Services in California is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program security and site automation solutions for homes.

You will test system signals, validate communications with central monitoring, and act as a customer service champion by helping clients understand the protection in their home.

This role requires a high school degree, a valid driver's license and hands-on service experience in a fast-paced environment.