Residential Scheduling & Customer Experience Pro

Screenmobile Corporation; Charlotte (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Paid time off

Training & development

Job summary

Screenmobile Corporation in Charlotte, NC is seeking a positive and detail-oriented individual to join our Scheduling Team. This full-time position offers competitive salary, paid time off, and bonuses. The ideal candidate will excel in customer service and manage communication effectively while controlling schedules for builder projects.

Responsibilities include answering phone lines, scheduling appointments, and utilizing systems for processing payments. Previous scheduling experience and strong CRM skills are preferred.

Qualifications

• Two or more years of customer service experience required.
• Previous scheduling/logistics experience preferred.
• Must be detail-oriented and able to relay information accurately.

Responsibilities

• Answer busy phone line and email communications.
• Coordinate and schedule residential appointments.
• Utilize operating systems for scheduling and invoicing.

Skills

Excellent customer relation skills

Problem-solving skills

Attention to detail

Proficiency with CRM software

Tools

CRM software

Office support software

Job description

Screenmobile Corporation in Charlotte, NC is seeking a positive and detail-oriented individual to join our Scheduling Team. This full-time position offers competitive salary, paid time off, and bonuses. The ideal candidate will excel in customer service and manage communication effectively while controlling schedules for builder projects.

Responsibilities include answering phone lines, scheduling appointments, and utilizing systems for processing payments. Previous scheduling experience and strong CRM skills are preferred.