Residential Route Supervisor - Bonus Eligible & Safety

Waste Pro USA Inc.; Kenner (LA); Presencial; USD 50.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus up to $3,500 per quarter

Descripción de la vacante

Waste Pro USA Inc. seeks a Residential Route Supervisor to oversee daily service delivery for residential customers, ensuring safe, timely, and cost-effective execution in line with Waste Pro practices and regulations.

The role emphasizes Positive Leadership to guide drivers and uphold core values. You will coordinate routes, inspect safety practices, monitor performance, and address customer issues while maintaining high service standards.

Formación

• 3–5 years in transportation, management, logistics or waste industry.
• Associate's Degree or 2+ years in related fields with coaching/supervising requirements.
• Knowledge and application of Smith System and/or Decision Driving principles.
• Basic computer skills and MS Office applications.
• Previous supervisory or management experience preferred.
• Knowledge of OSHA, DOT, ANSI and related regulations.
• Valid CDL class A or B (or ability to obtain within 3 months) with a clean driving record.
• Excellent verbal and written communication.
• Proven customer service skills.
• Ability to work independently, make decisions and resolve problems.
• Flexibility to work weekends and be reachable by phone.
• Positive attitude toward staff and customers.
• Knowledge of first aid helpful.

Responsabilidades

• Supervise drivers and daily operations, ensuring safety and on-time service.
• Establish a clean, safe work environment and enforce policies.
• Lead safety practices and weekly safety meetings.
• Plan routes for new service starts, schedule deliveries and optimize routes.
• Address customer issues and coordinate with sales for changes.
• Conduct route observations and ensure safety procedures; review findings with drivers.
• Monitor inspections, vehicle repairs, and DOT hours of service.
• Train and orient new employees; conduct performance evaluations.
• Assist with routes and cover shortages as needed.
• Complete accident and injury reports; respond to related investigations.

Conocimientos

Verbal & written communication

Customer service

Independent problem solving

Flexible schedules

Leadership / supervision

Safety knowledge

Educación

High School diploma or equivalent

Associate's Degree or equivalent

Smith System / Decision Driving knowledge

Herramientas

Microsoft Office

Smith System

Descripción del empleo

Waste Pro USA Inc. seeks a Residential Route Supervisor to oversee daily service delivery for residential customers, ensuring safe, timely, and cost-effective execution in line with Waste Pro practices and regulations.

The role emphasizes Positive Leadership to guide drivers and uphold core values. You will coordinate routes, inspect safety practices, monitor performance, and address customer issues while maintaining high service standards.