Route Supervisor – Lead Safety & Service Excellence

Waste Pro USA Inc.; Florida; Presencial; USD 52.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus up to $3,500/quarter

Descripción de la vacante

Waste Pro USA Inc. is seeking a Residential Route Supervisor in Florida to oversee daily service delivery, ensure safe and timely operations, and optimize routes. The role emphasizes proactive safety leadership and customer service while coordinating with drivers and dispatch teams.

Responsibilities include supervising drivers, conducting inspections, managing routes, and addressing customer needs. A CDL and strong communication skills are essential for success and adherence to regulations.

Formación

• Requires a High School diploma or equivalent with 3-5 years experience in transportation, management, logistics or waste industry.
• Valid class A or B commercial driver's license (or ability to obtain one within 3 months of hire).
• Knowledge of OSHA, DOT, ANSI and other related federal, state & local regulations.
• Excellent verbal & written communication skills.
• Proven customer service skills.
• Must be able to work independently, make decisions and resolve problems.
• Ability to work flexible schedules including weekends.

Responsabilidades

• Directly supervise drivers and daily operations; greet drivers and ensure pre/post trip inspections.
• Establish and maintain a clean, safe work environment and ensure policy compliance.
• Route starts for new service; schedule deliveries and review productivity; minimize labor costs.
• Address customer issues, complaints and inquiries; coordinate with sales on service changes.
• Perform route observations; ensure safety procedures; identify training needs with drivers.
• Monitor drivers’ pre-trip inspections and DOT hours of service; address issues with shop.
• Complete accident and injury reports; respond to investigations and claims.
• Train and orient new employees; conduct performance evaluations and disciplinary actions.

Conocimientos

Supervision

Route management

Safety leadership

Communication skills

DOT regulations

Problem solving

Educación

High School diploma or equivalent

Associate's Degree (preferred)

Herramientas

Smith System

Decision Driving

MS Office

Descripción del empleo

Waste Pro USA Inc. is seeking a Residential Route Supervisor in Florida to oversee daily service delivery, ensure safe and timely operations, and optimize routes. The role emphasizes proactive safety leadership and customer service while coordinating with drivers and dispatch teams.

Responsibilities include supervising drivers, conducting inspections, managing routes, and addressing customer needs. A CDL and strong communication skills are essential for success and adherence to regulations.