Route Supervisor | Safety-Driven Leader + Bonus

Waste Pro USA Inc.; New Orleans (LA); On-site; USD 52,000 - 68,000; Full time

Job summary

Waste Pro USA Inc. is hiring a Residential Route Supervisor in Kenner, LA. You will supervise drivers, oversee daily service delivery, ensure safety and cost-efficient operations, and manage routes with a focus on compliance with Waste Pro standards.

You will communicate with drivers, conduct safety meetings, and address customer issues while coordinating with the sales team for service changes. A CDL and strong leadership are preferred.

Qualifications

• Requires a High School diploma or equivalent with a minimum of 3-5 years experience in transportation, management, logistics or waste industry.
• Associate's Degree or minimum of 2 years experience in transportation, logistics, or solid waste operations.
• Knowledge of OSHA, DOT, ANSI and related regulations.
• Valid class A or B CDL (or ability to obtain within 3 months).
• Excellent verbal & written communication skills and proven customer service abilities.
• Ability to work independently and make decisions; able to address operational issues by phone.
• Flexible schedules including weekends; outdoors and with drivers; positive leadership.

Responsibilities

• Directly supervise drivers and daily operations; ensure inspections and safety compliance.
• Establish a clean, safe work environment and adherence to company policies.
• Lead safety meetings and reinforce safe work practices with drivers.
• Route new service starts, schedule deliveries, and review productivity reports.
• Address customer issues, complaints, and inquiries; coordinate with sales for changes.
• Perform route observations; ensure cans, debris, and cans handling meet standards.
• Monitor pre-trip inspections, truck repairs, and DOT hours of service compliance.
• Complete accident reports; respond to investigations and claims.
• Train and orient new employees; conduct performance evaluations and attendance tracking.
• Assist with routes during shortages and support drivers as needed.

Skills

Verbal & written communication

Customer service

Independent decision making

Safety/Smith System

Flexible scheduling

First aid knowledge

Education

High school diploma or equivalent

Associate's degree or 2+ years related experience

Tools

Microsoft Office

Job description

Waste Pro USA Inc. is hiring a Residential Route Supervisor in Kenner, LA. You will supervise drivers, oversee daily service delivery, ensure safety and cost-efficient operations, and manage routes with a focus on compliance with Waste Pro standards.

You will communicate with drivers, conduct safety meetings, and address customer issues while coordinating with the sales team for service changes. A CDL and strong leadership are preferred.