Residential Program Manager

Community Options Job Board; Columbia (MD); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance Options (Medical, Dental, Vision)

Paid Holidays—Including a Birthday Holiday

Generous Paid Time Off (PTO)

403b Retirement Plan

Exceptional Career Growth Opportunities

Job summary

A nationwide non-profit organization is seeking an experienced Residential Program Manager in Columbia, MD. This role involves supervising Direct Support Professionals and ensuring the delivery of person-centered care for individuals with intellectual and developmental disabilities. Candidates should have a relevant diploma and experience in a similar role. This position offers comprehensive benefits and opportunities for career growth.

Qualifications

• Complete all state and agency required training per state guidelines.
• Valid driver’s license with a satisfactory driving record.
• Knowledge of state regulatory agency operations and standards.

Responsibilities

• Lead and train your team to support programmatic initiatives.
• Manage staff schedules and ensure shifts are adequately staffed.
• Develop and implement activity programs including the Meaningful Day curriculum.

Skills

Experience supporting individuals with intellectual or developmental disabilities

Leadership experience

Excellent verbal and written communication skills

Ability to exercise good judgment and remain calm in crisis situations

Education

High School Diploma or GED; Bachelor's Degree Preferred

Job description

Trans Greater Baltimore
9151 Rumsey Rd
Columbia, MD 21045, USA

Community Options, Inc. is a national non‑profit agency providing services to individuals with disabilities in 12 states.

We are actively seeking an experienced residential Program Manager in Greater Baltimore, MD who will be responsible for the supervision and oversight of our Direct Support Professionals and our Regional Programs. The Program Manager leads a team to provide person‑centered care tailored to meet the needs of individuals with intellectual and developmental disabilities. You will support your team with day‑to‑day operations and challenges to achieve our programmatic goals.

Responsibilities

• Lead and train your team to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
• Manage staff schedules and ensure shifts are adequately staffed
• Provide training on daily routines including cleaning, cooking established meal plans, feeding, medication administration, and maintaining personal hygiene
• Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition
• Develop and implement activity programs including the Meaningful Day curriculum
• Communicate with the families and guardians of individuals we support as needed
• Develop and update Individual Support Plans (ISP)/Person‑Centered Plans (PCP) with an interdisciplinary team to include any concerns, observations, and behavioral developments
• Ensure individuals are supported per their ISP/PCP including medication management, meal planning, and behavior management
• Ensure program documentation and billable records are completed accurately and timely
• Assist with monitoring the finances of individuals ensuring purchases are approved and accounted for with documentation
• Monitor the health and medical needs of individuals and immediately report any concerns
• Manage relationships with the families and guardians of the individuals in our care
• Ensure work locations and vehicles are clean, well maintained, and stocked with necessary supplies including groceries, medications, and cleaning supplies
• May be required to fill shifts when staffing issues arise
• Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
• Additional tasks and responsibilities may be assigned

Qualifications

• High School Diploma or GED; Bachelor's Degree Preferred
• Complete all state and agency required training per state guidelines
• Valid driver’s license with a satisfactory driving record
• Experience supporting individuals with intellectual or developmental disabilities
• Knowledge of state regulatory agency operations and standards relevant to supporting individuals with intellectual or developmental disabilities
• Team oriented with demonstrated leadership experience
• Experience with problem solving against multiple priorities
• Ability to establish a comfortable and supportive relationship with individuals receiving supports
• Ability to exercise good judgment and remain calm in crisis situations
• Excellent verbal and written communication skills

Working Conditions

• Work in residential programs, day programs, and in the community
• Schedule may change due to business needs and may include evening and weekend hours
• Required to be on‑call in cooperation with other management staff
• Frequent lifting, stretching, and other physical exertion may be required
• May be required to transport individuals utilizing your own vehicle or company provided vehicles
• May be required to lift or move 25+ pounds
• May assist with wheelchair transfer of non‑ambulatory individuals
• May be exposed to various medical conditions and communicable diseases

Benefits

• Insurance Options (Medical, Dental, Vision)
• Paid Holidays—Including a Birthday Holiday
• Generous Paid Time Off (PTO)
• Employee Incentive & Discount Programs
• 403b Retirement Plan
• Exceptional Career Growth Opportunities

If interested, apply online with the link below or send resume to [e-mail]

Community Options is an Equal Opportunity Employer M/F/D/V

Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.