Residential Mortgage Origination Specialist

Bank of America; San Antonio (TX); On-site; USD 60,000 - 110,000; Full time

Job summary

Bank of America is seeking a Mortgage Originator to serve residential clients, delivering First Mortgage and HELOC products in person or by phone, while balancing sales, risk, and client care.

The role requires mortgage origination experience, strong client advisory skills, and the ability to work with a team while complying with SAFE Act requirements; weekend/extended hours may be needed.

Qualifications

• Minimum of 2 years of mortgage origination experience or equivalent in consultative sales.
• Ability to listen to clients and proactively determine their needs.
• Professional communication in person and over the phone.
• Ability to analyze financial and credit data to advise on product guidelines.
• Strong customer service skills for end-to-end client experience.
• Adaptability to changing circumstances and regulatory compliance.

Responsibilities

• Provide personalized service guiding clients through borrowing options.
• Build and deepen relationships with new and existing clients.
• Analyze client financials and recommend suitable financial products.
• Present mortgage solutions, submit applications, collect documents, and keep clients informed.

Skills

Client Management

Client Solutions Advisory

Customer and Client Focus

Pipeline Management

Credit Documentation Requirements

Risk Management

Relationship Building

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America is seeking a Mortgage Originator to serve residential clients, delivering First Mortgage and HELOC products in person or by phone, while balancing sales, risk, and client care.

The role requires mortgage origination experience, strong client advisory skills, and the ability to work with a team while complying with SAFE Act requirements; weekend/extended hours may be needed.