Residential Landscaping Account Manager — Client Growth & Profit

People Solutions Center; Manassas (VA); On-site; USD 65,000 - 75,000; Full time

Job summary

GreenSpace Lawn & Landscape in Manassas, VA is seeking a Landscaping Account Manager-Residential to serve as the primary contact for designated clients and coordinate maintenance with production teams. The role emphasizes proactive communication, budgeting oversight, and contract renewals.

You will conduct site audits, manage account profitability, and prepare professional proposals to expand service with a focus on service quality and client satisfaction.

Qualifications

• 3-5 years of experience in landscape account management or related industry service roles.
• In-depth horticultural knowledge with expertise in landscape maintenance best practices.
• Experience overseeing landscape crews and ensuring site safety compliance.
• Strong understanding of service economics, labor efficiency, and field productivity metrics.
• Exceptional communication, organizational, leadership, and client relationship management skills.
• Proficient in Microsoft Office Suite and Aspire software.

Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring proactive communication, timely follow-up, and effective service solutions that strengthen relationships and drive satisfaction.
• Work collaboratively with Production Managers to coordinate maintenance schedules, work plans, and service quality to ensure operations consistently meet or exceed client expectations.
• Conduct regular site audits to evaluate landscape quality, identify enhancement opportunities, and document findings in Aspire to maintain accountability and continuous improvement.
• Oversee financial performance by monitoring budgets, tracking job costs, and managing account profitability.
• Develop and deliver professional proposals for enhancements and contract renewals, providing timely follow-up within 24 hours and identifying opportunities for service expansion.
• Maintain accurate client records, KPI reports, and other administrative documentation. Participate in leadership and strategic planning meetings to support operational excellence and organizational success.

Skills

Communication

Organization

Leadership

Client relationship management

Budgeting & cost tracking

Tools

Microsoft Office Suite

Aspire

Job description

GreenSpace Lawn & Landscape in Manassas, VA is seeking a Landscaping Account Manager-Residential to serve as the primary contact for designated clients and coordinate maintenance with production teams. The role emphasizes proactive communication, budgeting oversight, and contract renewals.

You will conduct site audits, manage account profitability, and prepare professional proposals to expand service with a focus on service quality and client satisfaction.