Residential Internet Installer & Service Pro

Comcast Corporation; Martinez (GA); On-site; USD 23,000 - 29,000; Full time

Job summary

Comcast Corporation in Martinez, GA is hiring a Residential Installation & Service Technician to install and troubleshoot voice, video and data services in customers' homes. The role involves working outdoors, in tight spaces, and on ladders, with a focus on safety, reliability, and customer care.

You will perform installations and service changes, test connectivity, set up home networks, document work in digital tools, and operate company vehicles safely.

Qualifications

• High School Diploma or GED required.
• Basic understanding of home networking and safety protocols.
• Commitment to safety and customer service excellence.

Responsibilities

• Perform residential installations, service changes, and disconnects per safety codes and procedures.
• Diagnose and resolve issues from network to customer equipment; test and verify service quality.
• Install and support home networks using coax, Ethernet, and Wi-Fi technologies.
• Document completed work and update customer accounts using digital tools.
• Maintain, stock, and safely operate tools and company vehicle; report hazards.
• Work at heights and in crawl spaces; comply with company safety standards.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation in Martinez, GA is hiring a Residential Installation & Service Technician to install and troubleshoot voice, video and data services in customers' homes. The role involves working outdoors, in tight spaces, and on ladders, with a focus on safety, reliability, and customer care.

You will perform installations and service changes, test connectivity, set up home networks, document work in digital tools, and operate company vehicles safely.