Residential Internet Installer | Paid Training & Bonuses

Comcast Advertising; Jacksonville (FL); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Comcast Advertising in Jacksonville, FL is seeking a Residential Installation & Service Technician to install and troubleshoot voice, video, and data services in customers’ homes. The role requires physical work, diverse environments, and multi‑tasking with a focus on safety and customer experience.

You will perform installs, service changes, and disconnects, verify service quality, educate customers, and document work with digital tools.

Qualifications

• Adaptability to diverse home environments and schedules.
• Clear communication with customers and teammates.
• Ability to learn and apply safety procedures and installation steps.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety and company procedures.
• Diagnose and resolve issues from network to customer equipment; verify service quality.
• Install and support home networks using coax, Ethernet, and Wi‑Fi per customer needs.
• Document work and update customer accounts using digital tools.

Skills

Adaptability

Communication

Critical thinking

Problem solving

Customer-focused

Professional etiquette

Resilience

Self motivation

Technical knowledge

Education

High School Diploma / GED

Job description

Comcast Advertising in Jacksonville, FL is seeking a Residential Installation & Service Technician to install and troubleshoot voice, video, and data services in customers’ homes. The role requires physical work, diverse environments, and multi‑tasking with a focus on safety and customer experience.

You will perform installs, service changes, and disconnects, verify service quality, educate customers, and document work with digital tools.