Home Internet Installation & Service Technician

Comcast Corporation; Palatka (FL); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Paid time off

Company-observed holidays

Job summary

Comcast Corporation is seeking a Residential Installation & Service Technician in Palatka, FL. You will perform residential broadband installations, diagnose network-to-device issues, and educate customers on equipment usage.

Role requires working in customers' homes, with flexibility for nights, weekends, and overtime. Comprehensive benefits start Day 1, including health, dental, vision, PTO, and holidays.

Qualifications

• Residential installations, service changes, and disconnects following safety practices.
• Diagnose and resolve issues from the network connection to customer equipment.
• Install and support basic home networks using coax, Ethernet and Wi‑Fi.

Responsibilities

• Perform residential installations, service changes, and disconnects while following safety codes.
• Complete service calls by diagnosing issues from network to customer equipment.
• Educate customers on products, services, and device usage.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking a Residential Installation & Service Technician in Palatka, FL. You will perform residential broadband installations, diagnose network-to-device issues, and educate customers on equipment usage.

Role requires working in customers' homes, with flexibility for nights, weekends, and overtime. Comprehensive benefits start Day 1, including health, dental, vision, PTO, and holidays.