Residential Tech Install & Internet Service Pro

Comcast (CC) of Willow Grove; Jacksonville (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Comcast is seeking an entry‑level broadband installer to perform residential installations and troubleshooting in customers' homes in the Jacksonville area.

You will install and support basic home networks, diagnose issues, follow safety codes, and document work. The role requires reliable attendance and flexibility for nights, weekends, holidays, and overtime.

Company provides benefits from day one, paid training, and opportunities for advancement.

Qualifications

• Strong customer service and problem solving required.
• Ability to work in varying environments and schedules.
• Willingness to complete training and certifications.

Responsibilities

• Perform residential installations, service changes, and disconnects while following safe work practices.
• Diagnose and resolve issues from the network connection to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi.
• Verify service quality using testing tools and make adjustments for reliable performance.
• Educate customers on products, services, equipment use and set expectations.
• Accurately document completed work and update customer accounts.

Skills

Adaptability

Communication

Critical Thinking Problem Solving

Customer‑Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking an entry‑level broadband installer to perform residential installations and troubleshooting in customers' homes in the Jacksonville area.

You will install and support basic home networks, diagnose issues, follow safety codes, and document work. The role requires reliable attendance and flexibility for nights, weekends, holidays, and overtime.

Company provides benefits from day one, paid training, and opportunities for advancement.