Home Internet Installation & Service Tech – Bonuses

Comcast Corporation; Jacksonville (FL); Hybrid; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Paid time off

Company-observed holidays

Discounted cable services

Job summary

Comcast is seeking a Residential Installation & Service Technician in Jacksonville to perform broadband installations and troubleshooting in customers' homes. The role emphasizes safety, documentation, and delivering a positive customer experience.

You will work with basic home networks and ensure service quality while following procedures, with training provided and benefits available from day one.

Qualifications

• Entry-level installation role requiring training and safety certifications.
• Ability to lift up to 70 pounds and work at heights safely.
• Strong customer service and clear communication needed.

Responsibilities

• Perform residential installations, service changes, and disconnects per procedures.
• Diagnose and resolve issues from network to customer equipment.
• Install home networks using coax, Ethernet and Wi‑Fi per customer needs.
• Document work and update customer accounts with digital tools.
• Maintain vehicle, tools and equipment; comply with safety standards.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking a Residential Installation & Service Technician in Jacksonville to perform broadband installations and troubleshooting in customers' homes. The role emphasizes safety, documentation, and delivering a positive customer experience.

You will work with basic home networks and ensure service quality while following procedures, with training provided and benefits available from day one.