Residential Installations Coordinator

Express Flooring; Arlington (TX); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Paid time off

Job summary

Express Flooring is seeking an Installation Coordinator in Arlington, TX to manage scheduling, coordination, and communication of residential installation projects through our vendor network. You will review project details, coordinate timelines, and work closely with customers, installers, and internal teams to ensure projects are completed efficiently and to Express Flooring standards.

This fast-paced, hands-on role rewards organization, clear communication, and problem-solving.

Qualifications

• : High school diploma or GED is required.
• : 3+ years of customer service or support experience.
• : Strong communication with customers, installers, contractors, and internal teams.
• : Excellent organizational and multitasking abilities in a fast-paced environment.
• : Strong problem-solving skills and adaptability.
• : Ability to manage multiple projects with accurate records.
• : Experience with scheduling, inventory management, or project tracking software preferred.

Responsibilities

• Coordinate installation schedules, customer appointments, and contractor timelines
• Support the scheduling, dispatching, tracking, and completion of projects in a timely and professional manner
• Communicate with installers, customers, and contractors to keep projects on track and quickly resolve issues
• Maintain accurate and up-to-date project notes, customer records, and installation details
• Build strong relationships with contractors and customers to deliver a seamless installation experience
• Provide cross-functional support to internal teams when needed
• Deliver exceptional customer service throughout every stage of the project

Skills

Customer service

Communication

Organization

Problem solving

Multitasking

Scheduling software

Inventory management

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

Express Flooring is seeking an Installation Coordinator in Arlington, TX to manage scheduling, coordination, and communication of residential installation projects through our vendor network. You will review project details, coordinate timelines, and work closely with customers, installers, and internal teams to ensure projects are completed efficiently and to Express Flooring standards.

This fast-paced, hands-on role rewards organization, clear communication, and problem-solving.