Installation Operations Coordinator for Fast-Turn Flooring

50 Floor; Orlando (FL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Premium 401k with 3% match

Paid Holidays

Vacation time that grows with years of

Employee discount program

Job summary

50Floor is seeking an Operations Associate to coordinate installation activities, manage schedules, and serve as the primary contact for customers and installers. You will collaborate with sales and installation teams to ensure on-time, quality flooring projects and a seamless customer experience.

The role requires strong leadership, organization, and communication skills, plus the ability to balance multiple priorities in a fast-paced environment.

Qualifications

• Must have 1+ years of experience managing staff or contractors
• Strong leadership and organizational skills
• Excellent written and verbal communication
• Ability to work with limited direction and show urgency

Responsibilities

• Coordinate installations for quick-turn jobs and ensure schedule adherence
• Review floor plan measurements and Measure Square outputs from Sales
• Verify deposits, down payments and financing holds
• Procure and track materials through vendors to meet install timelines
• Accelerate installations when materials arrive early
• Schedule and reschedule jobs; contact customers for new dates as needed
• Onboard new clients and serve as main contact for questions and updates
• Handle calls from the Call Center regarding active jobs
• Identify bottlenecks and recommend improvements to reduce delays and costs

Skills

Management

Communication

Teamwork

Time management

Independent judgment

Customer focus

Urgency

Education

High school diploma

Job description

50Floor is seeking an Operations Associate to coordinate installation activities, manage schedules, and serve as the primary contact for customers and installers. You will collaborate with sales and installation teams to ensure on-time, quality flooring projects and a seamless customer experience.

The role requires strong leadership, organization, and communication skills, plus the ability to balance multiple priorities in a fast-paced environment.