Bilingual Project Coordinator – Flooring Installations

Floor Interior Services Corp; Port Saint Lucie (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

Floor Interior Services Corp is hiring a detail-oriented Project Coordinator to bridge customers, our retail partner, and installers, ensuring smooth, high-quality project delivery. You’ll manage appointments, track progress, and resolve issues with prompt, courteous communication.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and maintains meticulous records while supporting customers and field teams. Training & development provided.

Qualifications

• 1-3 years of experience in a project coordination or customer service role.
• Strong organizational and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficient with Microsoft Office (Outlook, Excel, Word, Teams).
• High school diploma or equivalent required.
• Customer service background a must.
• Bilingual English/Spanish highly preferred.
• Must possess a valid Florida Driver's License.
• Must possess a current Forklift Certification or be willing to obtain one.

Responsibilities

• Schedule installations and confirm daily appointments with customers.
• Track and monitor installation progress and service calls.
• Act as the first point of contact via phone, email, and text for customers, our retail partner, and installers.
• Guide installers in the field to ensure high-quality project delivery.
• Assist in resolving customer concerns including site visits when needed.
• Document and maintain accurate records of interactions, accounts, and project updates.
• Identify customer needs, provide timely solutions, and follow up to ensure satisfaction.
• Escalate store or project issues when appropriate.
• Deliver service with urgency, professionalism, and attention to detail.

Skills

Organizational skills

Problem-solving

Communication

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Forklift Certification

Job description

Floor Interior Services Corp is hiring a detail-oriented Project Coordinator to bridge customers, our retail partner, and installers, ensuring smooth, high-quality project delivery. You’ll manage appointments, track progress, and resolve issues with prompt, courteous communication.

The ideal candidate thrives in a fast-paced environment, communicates clearly, and maintains meticulous records while supporting customers and field teams. Training & development provided.