Residential Install Experience Lead

The Home Depot; Minneapolis (MN); On-site; USD 60,000 - 85,000; Full time

Job summary

The Home Depot is seeking an Area Installation Specialist to oversee the customer experience through the entire install life cycle. You will perform technical measures, review pre-existing conditions, and conduct Job Site Inspections to ensure work meets THD standards.

The role involves coordinating with service providers and resolving issues to prevent delays. Ideal candidates will have a bachelor's degree or equivalent and at least 5 years of experience in construction or home improvement

Qualifications

• Bachelor's degree or equivalent in a related field.
• Experience communicating with customers and coordinating install projects is preferred.
• Ability to manage multiple tasks and priorities in a field-based role.

Responsibilities

• Maintain regular communication with customers throughout the install life-cycle.
• Conduct Job Site Inspections and ensure compliance with standards.
• Resolve customer inquiries and drive timely completion of services.

Skills

Customer focus

Action oriented

Communication

Time management

Problem solving

Collaboration

Negotiation

Leadership

Quality mindset

Education

Bachelor's degree or equivalent

Job description

The Home Depot is seeking an Area Installation Specialist to oversee the customer experience through the entire install life cycle. You will perform technical measures, review pre-existing conditions, and conduct Job Site Inspections to ensure work meets THD standards.

The role involves coordinating with service providers and resolving issues to prevent delays. Ideal candidates will have a bachelor's degree or equivalent and at least 5 years of experience in construction or home improvement