Residential Glazier

The Glass Guru of Stockton, CA; Lodi (CA); On-site; USD 35,000 - 50,000; Full time

Job summary

A residential glass installation company is looking for a Glazier / Installer in Lodi, California. The role involves inspecting and delivering high-quality installations, managing materials, and communicating effectively with customers. Candidates should have at least 1 year of glass installation experience, a valid driver's license, and be physically capable of lifting up to 100 lbs. This position is essential for ensuring customer satisfaction during the installation process.

Qualifications

• 1 year residential glass installation experience required.
• All candidates must pass an initial background check and drug test.
• Must have a valid driver's license and clean DMV record.
• Physically capable of lifting 50-100 lbs unassisted.

Responsibilities

• Inspect job materials for correctness and quality.
• Load required materials onto installation vehicles.
• Validate work to be completed upon arrival at customer’s home.
• Install products and troubleshoot installation problems.
• Communicate effectively with team members and customers.

Skills

Residential glass installation experience

Excellent verbal/written communication skills

Organizational skills

Time-management skills

Education

High School Diploma or equivalent

Job description

The Glazier / Installer position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process.

• Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
• Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...
• Communicate to office AND customer if we'll be late for scheduled installation appointment
• Upon arrival at customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
• Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
• If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer’s satisfaction at a later date.
• Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.
• Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
• Close out the installation by walking customer through the care and maintenance of products, walk them through warrantee (if applicable) and how to contact us if they ever need service or have additional questions

Qualifications & Educational Requirements:

• 1 years residential glass installation experience
• HS Diploma or equivalent
• All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record
• Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted

Preferred Skills:

• Residential window/door installation including new construction and retrofit
• Window/door maintenance, weatherization, and repair
• Excellent verbal/written communications skills
• Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

Are you legally authorized to work in the US? *

Do you hold a valid driver’s license? *

How many years of residential glass installation experience do you have? *

Do you have a good aptitude for consumer electronics, such as laptops, home computers, cell phones, etc.? *

What job responsibilities and duties do you excel at? *

What assets do you think you bring to this company? *

I was referred to this position by a current employee