Glazier/Installer

The Glass Guru of Honolulu; Honolulu (HI); On-site; USD 2,755,000 - 4,408,000; Full time

Benefits offered by this job

Paid Training

Job Security

Overtime Availability

Job summary

A local glazing company is seeking a Glazier / Installer in Honolulu, Hawaii. The role involves inspecting and installing glass products while ensuring an excellent customer experience. Candidates should have at least 1 year of residential glass installation experience, a high school diploma, and a valid driver's license. This position offers paid training, job security, and the opportunity to learn the glazing trade, making it perfect for those starting out.

Qualifications

• 1 year of residential glass installation experience.
• Must pass background check and drug test.
• Valid driver's license and clean DMV record.
• Valid driver’s license with clean DMV record.

Responsibilities

• Inspect job materials to ensure correctness and absence of damage.
• Load required materials and tools into installation vehicles.
• Install products and troubleshoot on-site issues.
• Communicate with customers about expectations and installation timelines.
• Install products and troubleshoot on-site.
• Close out by explaining care, warranty, and service options.
• Keep home/business clean and leave it in good condition.

Skills

Residential glass installation

Excellent verbal/written communications skills

Hardworking and motivated

Organizational and time-management skills

Education

HS Diploma or equivalent

Job description

The Glazier / Installer position is the primary product fulfillment position in the company. Glaziers / Installers are charged with delivering the customer experience in the home as part of the final fulfillment (installation) process.

• Thoroughly inspect job materials, ensuring the product(s) are the correct size & style, and that there is no obvious product damage or flaws on product(s) required to complete job(s)
• Load required job materials to installation vehicle(s), including redundant materials, tools, job folder/paperwork, safety equipment etc...
• Communicate to office AND customer if we'll be late for scheduled installation appointment
• Upon arrival at customer’s home, validate the work to be completed, the product(s) to be installed, installation location(s), and the estimated time it will take to complete the job, and customer expectations, and manage those expectations accordingly.
• Install all products and services included in the work order, troubleshoot, and strive to resolve any installation problems that might occur on-site
• If it's not possible to safely perform a quality service or installation on the date promised, effectively note all issues, and required materials necessary to complete the installation to the customer’s satisfaction at a later date.
• Communicate with relevant team members regarding incomplete work, ensuring that any new materials are ordered, the cause of the go-back can be discerned, and that customer expectations can be managed accordingly.
• Take care of the customer's home/business, ensuring we leave it cleaner than when we found it... use booties, etc...
• Close out the installation by walking customer through the care and maintenance of products, walk them through warrantee (if applicable) and how to contact us if they ever need service or have additional questions

Qualifications & Educational Requirements:

• 1 years residential glass installation experience
• HS Diploma or equivalent
• All candidates must pass initial background check and drug test. Valid license to drive, and a clean DMV record
• Candidates must be physically capable of performing work, in good health, with the ability to lift up to 50-100lbs. unassisted

Preferred Skills:

• Residential window/door installation including new construction and retrofit
• Window/door maintenance, weatherization, and repair
• Excellent verbal/written communications skills
• Hardworking, motivated, with excellent organizational and time-management skills

*Eligibility for company benefits contingent upon completion of initial employee probationary period and at the discretion of the Franchise Owner.

Are you legally authorized to work in the US? *

Do you hold a valid driver’s license? *

How many years of residential glass installation experience do you have? *

Do you have a good aptitude for consumer electronics, such as laptops, home computers, cell phones, etc.? *

What job responsibilities and duties do you excel at? *

What assets do you think you bring to this company? *

I was referred to this position by a current employee

Why Should You Join Us?

Paid Training

Job Security

Great place if you're looking to start the glazing trade. They train on the job everything you need to know. Everyday is different, and you're always learning. The schedule is great and OT is available.