Residential Field Technician – DLC Installations & Service

System One; Charlotte (NC); On-site; USD 28,000 - 39,000; Full time

Job summary

System One is seeking a Field Technician to support residential energy programs through the installation, inspection, modification, removal, and service of Direct Load Control devices at customer sites.

This hands-on role is ideal for someone with HVAC, electrical, mechanical, construction, or related technical trade experience who can work independently, travel to sites, and provide professional customer service.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years of related experience preferred.
• Valid driver''s license required.
• Strong mechanical/technical aptitude and safety mindset.
• Comfort with travel up to 95%.

Responsibilities

• Install, inspect, modify, remove, and service Direct Load Control devices.
• Troubleshoot basic electrical, mechanical, HVAC, and equipment issues.
• Demonstrate understanding of residential air conditioning systems.
• Use hand tools safely and effectively.
• Follow safety procedures, customer requirements, and quality standards.
• Provide professional customer service in residential settings.
• Complete documentation, data entry, and service reports.
• Perform routine vehicle safety inspections and maintain fleet vehicles.
• Assist with warehouse organization and inventory.
• Participate in an after-hours on-call rotation.
• Travel to job sites, including occasional weekend travel.
• Work independently and with a field team.

Skills

Customer service

Communication skills

Independence

Attention to detail

Travel readiness

Problem-solving

Hands-on

Multi-tasking

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

Outlook

Job description

System One is seeking a Field Technician to support residential energy programs through the installation, inspection, modification, removal, and service of Direct Load Control devices at customer sites.

This hands-on role is ideal for someone with HVAC, electrical, mechanical, construction, or related technical trade experience who can work independently, travel to sites, and provide professional customer service.