Residential Energy Efficiency Contractor Network Lead

Leidos; Collinsville (IL); On-site; USD 59,000 - 107,000; Full time

Benefits offered by this job

Health benefits

Paid leave

Job summary

Leidos is seeking a Residential Energy Efficiency Contractor Manager to strengthen and grow the contractor network delivering the Ameren Illinois Energy Efficiency Program. You will build trusted relationships with residential HVAC and weatherization contractors, helping them navigate the program and succeed within it.

You will identify trends, capacity gaps, and opportunities, then work with program teams to implement practical improvements.

Qualifications

• Bachelor’s degree and a minimum of 3 years of relevant experience in residential energy efficiency, contractor/account management, construction, program implementation, or a related field; or 5+ years of equivalent relevant experience in lieu of a degree.
• Demonstrated experience working directly with contractors, trade professionals, or similar external partners and building productive, long-term relationships.
• Working knowledge of residential energy efficiency and the ability to discuss areas such as HVAC/heat pumps, weatherization, building envelope, and related customer or contractor considerations.
• Strong communication and collaboration skills, with the ability to adapt communication style across contractors, customers, technical staff, Program teams, implementation partners, and leadership.
• Demonstrated ability to balance contractor support and advocacy with Program requirements, performance expectations, and accountability.
• Demonstrated initiative, problem-solving ability, and comfort working in a fast-paced environment where processes and solutions are not always fully defined.
• Strong organizational skills and above-average attention to detail, with the ability to manage multiple priorities, maintain accurate records, and follow through on commitments.
• Experience using Salesforce or a similar CRM/project management system to manage relationships, track activity, and support performance or reporting needs.
• Valid driver’s license and reliable transportation, with willingness and ability to travel up to 50%, including occasional overnight travel.

Responsibilities

• Own the performance management of the Residential Program Ally contractor network across the Ameren Illinois service territory, building trusted relationships while supporting contractors in meeting Program expectations and mutual goals.
• Monitor contractor network health and performance using participation, production, quality, training, geographic coverage, trade capacity, and other available data to identify risks and opportunities and develop targeted strategies.
• Serve as a two-way conduit between contractors and the Program—translating Program requirements and priorities into practical contractor guidance while ensuring contractor feedback and field realities are meaningfully represented in Program design and implementation discussions.
• Strengthen contractor capacity, particularly across residential HVAC/air-source heat pumps and weatherization/building-envelope services, through targeted recruitment, training, technical resources, and ongoing engagement.
• Identify gaps in contractor coverage by geography, trade, capability, and anticipated Program demand and develop recruitment and development strategies with Program teams and implementation partners.
• Support contractors through onboarding and ongoing participation, including orientation, certifications, agreements, insurance, Program requirements, incentive updates, issue resolution, and other participation requirements. Maintain accurate contractor information and engagement records in Aleet (Salesforce).
• Collaborate across Residential and Business Program Ally teams, field teams, training/workforce development, marketing, Program management, Ameren Illinois, and implementation partners to create a consistent contractor experience wherever practical. | Serve as a bridge between Program Allies and marketing teams, helping translate contractor needs and opportunities into effective marketing support and encouraging contractor-driven customer lead generation that can be amplified through Program marketing resources and campaigns.
• Identify recurring contractor challenges and take initiative to develop scalable solutions, process improvements, communications, training, or other interventions, using CRM and Program data to prioritize outreach, track follow-up, and inform network strategy.

Skills

Contractor management

Relationship building

Communication

CRM Salesforce

Travel willingness

Education

Bachelor’s degree

5+ years of equivalent experience

Tools

Salesforce

Aleet

Job description

Leidos is seeking a Residential Energy Efficiency Contractor Manager to strengthen and grow the contractor network delivering the Ameren Illinois Energy Efficiency Program. You will build trusted relationships with residential HVAC and weatherization contractors, helping them navigate the program and succeed within it.

You will identify trends, capacity gaps, and opportunities, then work with program teams to implement practical improvements.