Residential Dispatch Coordinator

Waste-Pro; Kenner (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

Waste Pro is seeking a Dispatcher at our Kenner, LA facility to coordinate with drivers, respond to service orders, schedule service, and support daily routing data entry. You will balance cost and speed, assign routes, and ensure timely service, with emphasis on communication between drivers and home base.

The role focuses on daily dispatch, route planning for various driver types, and proactive issue resolution to maintain customer satisfaction within Waste Pro standards.

Responsibilities

• Maintain contact between drivers and home base, dispatching drivers to calls as received, balancing cost and speed.
• Assign routes and service tickets to drivers; close tickets daily.
• Plan and monitor daily route assignments for residential, roll-off and commercial drivers.
• Troubleshoot and resolve delivery issues; communicate changes to sales.

Job description

Waste Pro is seeking a Dispatcher at our Kenner, LA facility to coordinate with drivers, respond to service orders, schedule service, and support daily routing data entry. You will balance cost and speed, assign routes, and ensure timely service, with emphasis on communication between drivers and home base.

The role focuses on daily dispatch, route planning for various driver types, and proactive issue resolution to maintain customer satisfaction within Waste Pro standards.