Residential Dining Supervisor & Ops Leader

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 49,000 - 71,000; Full time

Benefits offered by this job

Tuition discount

Job summary

The Pennsylvania State University is seeking a Residential Dining - Assistant Manager to lead operations across our residential and retail dining locations. You will drive exceptional dining experiences through strong leadership, superior service, and a commitment to safety and innovation.

You will oversee staff of diverse roles, ensure food quality, and manage budgets while collaborating with campus teams on events, renovations, and menu development.

Qualifications

• Bachelor's Degree with 3+ years of relevant experience or an equivalent combination of education and experience.
• No certifications required.
• Background checks required; must be eligible to work in the U.S.

Responsibilities

• Create an environment for excellence in customer service
• Monitor food preparation
• Ensure overall quality of product and services offered
• Hire, train, coach, supervise, and evaluate assigned employees
• Prepare schedules
• Communicate and enforce standards
• Uphold food quality control procedures
• Conduct regulatory inspections
• Analyze budgetary items, containment costs, and business growth opportunities
• Purchase product and supplies
• Participate in facility renovations and upgrade projects
• Meet with special event and catering customers
• Manage, plan, and execute functions to customer satisfaction

Skills

Customer service

Staff supervision

Food safety

Hiring & training

Scheduling

Budgeting

Regulatory compliance

Quality control

Vendor relations

Event catering

Education

Bachelor's Degree

Job description

The Pennsylvania State University is seeking a Residential Dining - Assistant Manager to lead operations across our residential and retail dining locations. You will drive exceptional dining experiences through strong leadership, superior service, and a commitment to safety and innovation.

You will oversee staff of diverse roles, ensure food quality, and manage budgets while collaborating with campus teams on events, renovations, and menu development.