Residence Life Operations Manager

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

Penn State University in University Park seeks an Office Manager to provide administrative support to the Associate Director, oversee daily office operations, supervise staff, manage room reservations, and assist with budget administration for a residential area housing up to 7,500 students.

The role emphasizes confidentiality, strong organizational and customer service skills, and the ability to work with diverse students and staff.

Qualifications

• Associate degree required; 4+ years of relevant experience or equivalent.
• No specific certifications required.

Responsibilities

• Create and disseminate calendars and rosters.
• Serve as primary receptionist: answer calls, greet visitors, manage mail, schedule appointments, route to staff.
• Process room reservation requests.
• Supervise, train and evaluate office staff and student workers.
• Oversee budget components, including purchasing reconciliation and paperwork organization.
• Maintain student files and records.
• Assist with Summer School projects.
• Provide reports and balance sheets to supervisor.
• Apply cultural competence to interact effectively with diverse students and staff.

Skills

Organizational skills

Multitasking

Interpersonal skills

Customer service

Communication skills

Confidentiality

Education

Associate Degree

Tools

Microsoft Office

Computer software

Job description

Penn State University in University Park seeks an Office Manager to provide administrative support to the Associate Director, oversee daily office operations, supervise staff, manage room reservations, and assist with budget administration for a residential area housing up to 7,500 students.

The role emphasizes confidentiality, strong organizational and customer service skills, and the ability to work with diverse students and staff.