Residential Dining Operations Leader

Zymtronix Catalytic Systems Inc; City of Ithaca (NY); On-site; USD 87,000 - 106,000; Full time

Job summary

Cornell University, through Cornell Dining within Student & Campus Life, seeks a General Manager of Residential Operations to lead multi-site dining services with a budget up to $15 million annually.

The role drives operational excellence, food safety, cost controls, staffing, and guest experience, partnering with senior dining management and the Executive Chef of Operational Excellence to ensure quality service across locations.

Qualifications

• Bachelor’s degree and at least four years of experience in a relevant field such as food service, collegiate dining, restaurant, or hospitality management or an equivalent combination of education and work experience.
• Proven ability to successfully lead multi-layered teams, including previous supervisory experience or experience in managing effective teams.
• Technical/computer skills, including experience with MS Word Office productivity tools, including experience with food management & point-of-sale systems.
• Expert knowledge of appropriate food and health codes.
• Proven experience connecting inclusion, belonging and wellbeing practices to business goals.

Responsibilities

• Have a strong leadership presence to build a motivated and engaged multi-layered team that can thrive in a dynamic and constantly changing environment.
• Understand and be able to articulate fundamental business operations and financial principles to implement and improve operational efficiencies and profitability of a large multi-dimensional organization utilizing high technical skills in cost control and quality assurance.
• Demonstrate superior task management, project management, and organizational skills, including being proficient in delegating responsibility, managing conflict, and supporting diverse teams to meet multiple deadlines and shifting priorities with high aptitude.
• Build strategic partnerships and maintain strong rapport with the Dining management, faculty, staff, and client liaisons to support operational initiatives and ensure quality of service delivery in each location.

Skills

Leadership

Team management

MS Office

Food management systems

POS systems

Food safety codes

Inclusion & wellbeing practices

Education

Bachelor’s degree

Tools

MS Word

Office productivity tools

Job description

Cornell University, through Cornell Dining within Student & Campus Life, seeks a General Manager of Residential Operations to lead multi-site dining services with a budget up to $15 million annually.

The role drives operational excellence, food safety, cost controls, staffing, and guest experience, partnering with senior dining management and the Executive Chef of Operational Excellence to ensure quality service across locations.