Residential Dining: Intermediate Customer Support & Ops

The Pennsylvania State University; State College (Centre County); On-site; USD 37,000 - 54,000; Full time

Benefits offered by this job

75% tuition discount

Job summary

The Pennsylvania State University is seeking a Residential Dining - Intermediate Customer Support team member to oversee cashiering, payroll timekeeping, and daily dining operations on campus. You will support staff scheduling, training, and performance feedback, ensure safety and dress code in service areas, and act as a liaison between staff and management during campus breaks.

This role offers opportunity to contribute to student employment programs and campus events while upholding

Qualifications

• GED or HS diploma required.
• 2+ years of relevant customer service experience.
• Cash handling experience preferred.

Responsibilities

• Oversee cashiering operations to ensure accuracy and service quality.
• Assist with staff scheduling and performance management.
• Manage timekeeper duties for bi-weekly payroll deadlines.
• Organize and deliver required training for student and cashier staff.
• Support safety, dress code adherence, and customer care standards.
• Coordinate events and serve as liaison between staff and management.

Skills

Customer service

Cash handling

Education

HS diploma or GED

Job description

The Pennsylvania State University is seeking a Residential Dining - Intermediate Customer Support team member to oversee cashiering, payroll timekeeping, and daily dining operations on campus. You will support staff scheduling, training, and performance feedback, ensure safety and dress code in service areas, and act as a liaison between staff and management during campus breaks.

This role offers opportunity to contribute to student employment programs and campus events while upholding